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Desktop Management Suite
Vertical offers a suite of four Computer Telephony Integration (CTI) applications for the MP5000 that streamline call handling and management across your LAN. These powerful applications comply with TSAPI, TAPI and CSTA standards and can be tailored to meet the particular needs of an organization.
Impact Attendant
Designed for reception and operator console applications, Impact Attendant displays the status of all users on a PC monitor.
Impact Call
Provides call control and status reporting for individuals across your network.
Impact Group
Provides call control and status reporting for workgroups across the network.
Corporate Call
Integrated with Microsoft Outlook® for powerful call handling and messaging control; also supports FrontRange Solutions GoldMine® |
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