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Voicemail Options
Interchange®
The Interchange Communications Suite of applications increases productivity by consolidating voice and e-mail messaging and third-party fax into one easy-to-use Unified Messaging (UM) platform. Interchange is integrated with world-standard Microsoft Outlook®. Using the familiar Outlook graphical interface, users can handle voicemail just like e-mail messages and forward calls from their desktop. They can also make and receive calls in combination with the Desktop Management Suite (see below). Users can even listen to e-mail messages read aloud over the phone from remote locations.2 Other time-saving UM functions include auto-attendant, mailboxes, call recording and Find-Me-Follow-Me. Interchange also includes basic call center features for workgroups.
Corporate Office®
The FX II platform option Corporate Office is a basic in-skin messaging solution that includes auto-attendant, enhanced voice messaging, call forwarding, custom greetings and more. This cost-effective application also enables callers to mark messages as urgent or private and transfer to an alternate extension or mobile phone. |
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