Call Center Integration
Virtually all businesses have one form of call center or another. The FX II provides options for a wide range of requirements.
QuickQ™
QuickQ is a sophisticated solution that automatically distributes incoming calls to the best available resource. Easy-to-configure automated announcements welcome callers; advanced call routing and queuing techniques intelligently search for the most appropriate available call-center resource. QuickQ also includes real-time monitoring and reporting tools that can be used to determine if a call center is operating at peak performance.
Optional Call Center Application
The Interchange Communications Suite call center option provides informal workgroup call centers with basic routing, real-time reporting and administration capabilities.
Take a tour now! Find out why the FX II and MP5000™ are the most flexible, expandable, migratable and proven business phone systems in their class!
Explore the endpoints that this sophisticated communications system has to offer to your small- or medium-sized business. |
